Press & Events
EEG News
05.19.11
EEG Launches Online Support Forum for iCap Users
Web Resource Enhances Experience for Growing Broadcast, Post and Captioner User Base of EEG’s Realtime IP Captioning System
FARMINGDALE, NY: EEG (www.eegent.com), an industry leader in HD workflow and closed captioning, has announced the launch of the Online Support Forum for iCap users. iCap is the secure realtime captioning system from EEG, which taps the power of IP connections to extend broadcasters far beyond the traditional limitations of previous dialup-based captioning systems.
With the new support forum, broadcasters and realtime captioners will benefit from access to this additional source of information on iCap. Visitors to the forum can:
Be in direct communication with highly knowledgeable EEG staff to get the correct answers to their questions
Receive support help via additional support links
Exchange ideas with other users
Provide feedback and suggestions to EEG on further shaping the iCap experience
In addition, the forum hosts departments on EEG Broadcast Solutions, Post Production Solutions, Miscellaneous subjects and FAQs. All visitors can view posts. Following a simple and free registration with the EEG online support forum, users can post comments and questions of their own.
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